Palisades Collection primarily collects for AT&T. They are a subsidiary of Asta Funding another collection agency.
There are a number of people that dispute an account with AT&T ever existed. Along with multiple complaints made about Palisades for violating the Fair Debt Collection Practices Act.
They do not have a website and reportedly outsource incoming calls overseas. Thus even just finding a mailing address for them can be a task in it self.
There are offices in Pennsylvania and New Jersey and they are headquartered out of Wisconsin. However Asta Funding the parent company provides no contact information or physical address for Palisades.
If any collection agency is contacting you the logical first step is to request validation of the debt. With Palisades Collection there are reports of people requesting validation of a debt and their request was just ignored.
Unfortunately it seems as though Palisades Collection is operating outside of the law and with a form of immunity from prosecution. Thus your options for dealing with them are limited.
Instead of having communications with them, I recommend disputing the negative listing they have made. You dispute the listing with the credit bureaus by sending in a dispute letter. In this letter you must explain why the negative listing is inaccurate. Reasons include; the account is not yours, never paid late, account is paid in full, just to name a few.
Palisades has been accused of purchasing individuals private information from banking establishments. They allegedly take that information and then create a fraudulent account to try and collect payment on. There are multiple allegations of them doing this.
You can also hire a professional credit repair firm that has attorneys working there to deal with Palisades Collection. This can be done relatively inexpensively and this will guarantee that your rights are protected from an unsavory collection agency.
You should use caution when communicating with Palisades. You should do this because they can take the communications you have with them and use that information in a court of law to prove your guilt over a debt.
In sum, if you are being contacted by Palisades I suggest seeking professional help and not responding to Palisades. I also recommend saving any communications from them and if need be file a complaint with the FTC.
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